Roadside Assistance, otherwise known as the Maximum Assurance Plan (MAP), is included in an API service agreement, or can be sold as a stand-alone item. MAP includes the following:

• 24-Hour sign and drive towing.
• 24-Hour emergency roadside assistance (fluid delivery, battery boost, flat tire change).
• 24-Hour lock-out services.
• 24-Hour concierge services.

Concierge Services - All Concierge Services are available 24 hours a day, 365 days a year, from anywhere in the United States or Canada.

• Airline Reservations and Ticketing - A MAP representative will arrange, through a licensed travel agent, to make or change airline reservations in case of delay associated with a breakdown. Tickets will be issued and either delivered to the Customer or left at the airport.
• Alternate Transportation - MAP has established national accounts with major rental car agencies through which we will arrange, in most cases, for a rental vehicle for the Customer.
• Hotel/Motel Reservations - MAP will attempt to arrange overnight accommodations for a stranded Customer at the hotel or motel of his or her choice, or change existing reservations as needed due to delays.
• Tourist Bureaus - MAP has compiled listings and phone numbers of tourist bureaus nationwide, and will transfer callers to the bureau in the area of choice to receive a wide range of information regarding that area.
• Nationwide ATM Locator System - MAP will locate the nearest ATM using the Customer's specific network system (Star, Plus, Cirrus, etc.), according to the area code and prefix from which the Customer calls.
• Personal Assistant - A MAP representative will call the Customer's spouse to inform him or her of the delay, call a business associate to cancel a meeting, or take care of any other necessary details to help ease the strain of a breakdown.